WHERE TO BUY A SPECIFIC ALLAN CANDY?

The availability of our products varies by city and province based on the demand of the demographics of the particular area. Our products are typically found at retailers in the grocery, mass merchandise, drug, club, gas & convenience and wholesale channels across Canada. Please contact your local grocery store or retailer of choice to inquire on availability and request that they order your favorite Allan Candy.

CAN A CONSUMER BUY DIRECT?

Thank you very much for your interest in Allan Candy products, your loyalty is most appreciated. At this time we do not sell directly to the public.

CAN A WHOLESALER BUY DIRECT?

Thank you for your interest in direct business with The Allan Candy Company. To qualify as a direct Allan Candy account, there are three pre-requisites that must be achieved:

a) Customer must generate a minimum of $25,000 worth of net annual volume
b) Respect to our minimum shipment policy, each Purchase Order must be issued for a minimum of $1,500 net value
c) There is a 5 pallet order minimum to ship to the U.S.A

If the above 3 requirements CAN be met, then please proceed with providing the following information to Customerservices@allancandy.com (Note: In order to have a sales representative to contact you with the appropriate information the following must be complete.)

Contact Information
First & Last Name: 
Phone:
Email:

Business Information
Business Name:
Description of Business:
Number of Locations:
City(ies):
Province(s):

If the above 3 requirements CANNOT be met, we will provide a list of wholesalers where Allan Candy products are sold. Please provide the following information to Customerservices@allancandy.com

Contact Information
First & Last Name:
Phone:
Email:

Business Name:
Location Address:

SEEKING COUPONS

At this time we do not distribute sample products or rebate coupons directly from head office. Please be on the lookout for future sampling opportunities as we participate in many community and nationwide rebate and sampling programs. We take great pride in producing high quality products and hope you will continue to select and enjoy our variety of products.

DONATIONS/SPONSORSHIPS

The Allan Candy Company strongly believes in supporting the local communities, in which its employees work and live, through donations of our products. Please do visit our website where you will find information on our corporate donation policy and eligibility criteria under the Allan Cares Sponsorship & Donation page http://www.allancandy.com/node/26. There you will be prompted to send your request to Donations@allancandy.com.

HOW TO READ OUR LOT CODE FOR AN EXPIRY DATE?

On the back of the bag/side of box, you will find stamped an alpha numeric code which identifies the expiry date.

For example: 020X2QA N3
The 8th digit 'N' indicates the Month = November
(1 to 9 for January to September, X: October, N: November, D: December)
The 9th digit ‘3’ indicates the Year = 2013

WHERE ARE ALLAN CANDY CANES MADE?

The Allan Candy Canes are made in production facilities in the US and Mexico. You will notice that our entire portfolio of candy canes are made in a peanut, tree nut and gluten free facility, which is a vital reassurance for parents and schools. The flavour profiles and quality are unique to Allan which ensures we continue to be Canada’s favourite candy cane. We take great pride in producing high quality products and hope you will continue to select and enjoy our variety of products.

WHAT IS THE SOURCE OF VEGETABLE OIL IN CANDY CANES?

The vegetable oil used in Allan Candy Canes is from cottonseed or soybean oil. The soybean oil in our candy canes is highly refined, it is bleached and deodorized therefore the protein is removed from the oil and it is not considered an allergen. It is at the consumer’s discretion to decide if they can consume the canes based on individual allergy severity and sensitivity. Please contact your physician if you are not sure.

WHERE CAN I FIND MISTY MINTS?

The Misty Mints are a seasonal product produced for the Christmas Holiday season. They are typically found in mass merchandising retailers.

INFORMATION ABOUT BORTZ BUNNY

Bortz is a brand within The Allan Candy Company Limited portfolio of products and is exclusively found at Loblaws and the banners of the Loblaws company. This product is manufactured in the U.S. under the Bortz brand name and is imported into Canada.

INGREDIENTS & ALLERGENS

If an allergen is present, we do declare all allergens in our ingredient lists. We also put a “may contain” allergen warning on our labels. You will find detailed information under each specific products Nutritional Information in the product section of our website.

GELATIN SOURCE

Our gelatin comes from either non-halal/non-kosher beef or pork.

PEANUT OR TREE NUT FREE?

As of August 1st 2010 the Allan Candy Company was certified as a Peanut Free facility. Although we do not use any tree nuts or their derivatives as ingredients, our facility it is not certified as ‘Tree Nut Free’.

GLUTEN FREE PRODUCTS

Our Candy canes and DUM DUM Pops are gluten free.

Are all sources of gluten (oats, barley, rye, wheat) indentified on your labels or only wheat?

We only use wheat base ingredients as source of gluten in our products.

What does "may contain wheat" mean?

It means that wheat flour is handled and present during production and it is impossible for us to eliminate the possibility of trace amounts in our production environment.

If there is no "may contain wheat" warning on a label, can I assume that this product is made in a facility where there is no wheat present?

No, it only means that there is no risk of cross contamination with wheat base ingredients during production.

Colours used in our products

• Red #40 Allura Red
• Yellow #5 Tartrazine
• Yellow #6 Sunset Yellow
• Blue #1 Brilliant Blue
• Blue #2 Indigotine
• Titanium Dioxide
• Caramel Colour

SOURCE of MONO and DIGLYCERIDES

Monoglycerides used in ALLAN Candy products are derived from vegetable sources.

The only animal ingredient derivatives we have in our facility are dairy ingredients and gelatine.

Kosher Products

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Can we tour your manufacturing plant?

Our manufacturing plant is located in Granby, Quebec, Canada. We do not allow public tours due to strict policies on health and safety to ensure the highest quality of our products.

Request to STUDY Allan Candy Company for a school project

We appreciate you considering studying The Allan Candy Company, however, we are unable to participate at this time and decline the opportunity as we are a privately held company. We extend our best wishes to you and your team with your strategic project and future endeavours.

DISCONTINUATION OF ITEMS

From time to time Allan Candy decides to discontinue certain products. These decisions are made for a variety of reasons including sales volume, cost and consumer preference. We apologize if one of your favourite items has been discontinued. We encourage you to try one of our other product offerings.